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Knowledge Base

Setting Cached Exchange Mode in Outlook

Cached Exchange Mode is a feature in Outlook that allows you to access your Mailbox offline. You can also visit this linked guide if you only need a copy of your Address Book in Outlook. Cached Exchange Mode is useful for users that are on a business trip and need to access their mailbox offline.

How To Setup Cached Exchange Mode in Outlook

Follow the steps below to enable settings for Cached Exchange Mode in Outlook.

  1. Open Outlook on your desktop and click the File tab.
  2. From the Info Tab click the Account Settings ribbon, and select the Account Settings option.

    Screenshot of CD Email Exchange Outlook Account Settings Option
     
  3. Under the Email Tab select your Email Exchange account from the Account Settings window, then click the Change button.

    Screenshot of CD Email Exchange Outlook Change Button In Accont Settings
     
  4. Select the “Use Cached Exchange Mode” option if it is not pre-selected as a default. You can also drag the arrow right or left to choose the duration of the emails to be kept offline, then click the Next.

    Screenshot of CD Email Exchange Outlook Change Account Window Next Button
     
  5. A congratulatory message will appear “You are all set! We have all the information need to set up your account”. Click the Finish button to exit setup window.

    Screenshot of CD Email Exchange Outlook Change Account Complete Setup
 

Please let us know if you need further assistance or if you have any questions. We’d love to help!

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