Send files using Titan Drive Transfers

The Transfers feature in Titan Drive lets you send a downloadable, one-time snapshot copy of files or folders through a secure link. 

In this guide, learn how Transfers work, how to create and manage them, and how to securely share content while tracking recipient activity when needed.

 

On this page

• Understand what a Transfer does
• Create a Transfer
• Configure Transfer settings
• Understand the recipient experience
• Track Views and Downloads
• Understand storage and expiry behaviour

 

Understand what a Transfer does

A Transfer creates a snapshot of selected files or folders at the time you create it. Recipients receive access to that specific version of the content, even if you later edit, rename, move, replace, or delete the original files in Drive. 

Transfers offer several useful features: 

• Automatic expiry dates 
• Password protection 
• Recipient notes 
• View and download tracking 
• Separate storage for transferred content until the Transfer expires 

Please note that recipients cannot browse folder structures within a Transfer. 

 

Share vs. Transfer

Here is a quick comparison between using Share and Transfer:

	Share	Transfer
Purpose	Ongoing access to files or folders	One-time copy of files or folders
Updates after sharing	Recipients always see latest version	Recipients see only the original snapshot
Storage usage	Uses existing Drive storage only	Uses additional storage until expiry
Default expiry	No expiry by default	30 days
Maximum expiry	No maximum	90 days from creation
Tracking	Not available	Optional
Recipient folder navigation	Supported	Not supported
Notes to recipient	Not available	Supported

 

• Use Share if you want recipients to always see the latest version. 
• Use Transfer if you want recipients to have a temporary copy that stays unchanged.

For a more detailed comparison, refer to: Share vs Transfer in Titan Drive 

  

Create a Transfer

You can create a Transfer in several ways. Follow the method that best suits your needs. For details about each available option, see Configure Transfer settings. 

 

Create a Transfer

1. Open Titan Drive. 
2. Hover over the desired file or folder. 
3. Click the three-dot (•••) icon, then select Transfer a Copy. 
4. Configure the transfer settings, then click Create Transfer. 
5. Click Copy the link & password. 
6. Share the link with the recipients.

  

Use the quick transfer action

1. Select the desired file or folder. 
2. Click the Share icon, then choose Transfer a copy from the toolbar. 
3. Configure the transfer settings, then generate the Transfer link. 
4. Share the link with the recipients.

 

Create a Transfer from the Transfers page

1. Go to the Transfers page. 
2. Upload files or folders using the upload button or by dragging and dropping them into the page. 
3. Configure the desired Transfer settings. 
4. Generate the Transfer link. 
5. Share the link with the recipients.

Uploaded content stays in storage until the Transfer expires or is removed. 

  

Create a Transfer while composing an email

When you attach files from Titan Drive in the email composer, the system may automatically generate a Transfer link instead of attaching the files directly. 

This usually occurs when: 

• You select a folder. 
• The file type is not supported as an email attachment. 
• The total attachment size exceeds the current attachment limit of 30 MB. 
• The email will display a Transfer link that looks like a standard attachment.

To learn more, see Attach from Drive 

  

Configure Transfer settings

You can customise the following settings, before generating a Transfer link: 

Expiry 

Click the dropdown to set an expiry date.  

• Expiry Options: Choose from 3, 7, 14, or 30 days, or set a custom expiry date. 
• Default Expiry: If not specified, the Transfer defaults to 30 days. 
• Maximum Expiry: The longest allowed expiry is 90 days from the creation date. 

When a Transfer expires: 

• The Transfer link becomes inactive, and recipients can no longer access the files. 
• The storage space used by the transfer is automatically freed.

 

Password

You can enhance the security of your Transfer by protecting it with a password. Recipients must enter the correct password before they can access the transferred files. 

• Password Length: Maximum of 20 characters

When copying a Transfer link: 

• If no password is set, only the link is copied. 
• If a password is set, the copied content includes both the link and the password.

 

Add Note

You can include a personal note for recipients when creating a Transfer. This note will appear on the recipient's landing page before they access the files.

  

Track Analysis

You can choose whether to track recipient engagement. Tracking can record: 

• Link views 
• File downloads 

You must enable or disable tracking during Transfer creation. After the Transfer is created, the tracking preference cannot be changed. 

   

Understand the recipient experience

The recipient journey varies depending on the settings configured for the transfer. 

 

Landing page

If the Transfer includes a password and a note, recipients will first see a landing page where they can: 

• Read the note 
• Enter the password

 

Files page

Once recipients successfully open the Transfer, they will see the files where they can: 

• Preview supported file types directly in the browser 
• Download individual files or all files at once

 

Folder behaviour

Recipients can download folder contents included in a Transfer. However, they cannot navigate through folder structures in the way they can with shared folders. 

  

Download limits

Download availability and usage limits may vary depending on the email subscription plan and applicable fair usage policies. 

• Recipients can preview supported files without limits while the Transfer remains active. 
• Every click on Download or Download All counts as a download 
• Plan limits can be viewed in the Upgrade section of Titan Drive 
• Maximum file upload size: 5 GB per file (on supported plans) 

 

Recipient view of branded Transfers

When recipients open a Transfer, they may see your organisation's branding on the Transfer page, including: 

• Your company logo 
• Your company name 
• A custom background color 
• Links to your website or social media pages

If branding has not been configured, recipients will instead see standard Transfer details, such as the sender's information and the file size. 

To learn more, refer to: Set Up Titan Drive Branding 

 

Track Views and Downloads

If you enable tracking, you can see whether recipients have accessed the files and monitor how they interact with the Transfer. 

• Views: A view is recorded when a recipient successfully opens the Transfer page 
• Downloads: A download is recorded when a recipient downloads an individual file or selects Download All. 

Tracking helps you confirm whether recipients have accessed the files. 

  

Understand storage and expiry behaviour

Transfers consume additional storage space separate from the original files stored in Drive. 

For example: 

• If you create a 2 GB Transfer from content already stored in Drive, the Transfer uses an additional 2 GB of storage until it expires. 
• Recipients can continue accessing Transfer files even if you delete the original files from Drive after creating the Transfer. 

When the Transfer expires or is deleted: 

• Transfer storage is automatically released. 
• Files associated with the Transfer are removed automatically. 
• Original files stored in Drive remain unchanged.